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Frequently Asked Questions (FAQs)

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FAQs for [SECURITY]

  • Why must I undergo AML/KYC procedures and use 2FA?
    As a part of the general security of the system and in order to provide auditability, we require to be able to firstly determine that a specific login is being used legitimately, this is done via the use of Two Factor Authentication (2FA), and then to be able to identify who it is that is using the authenticated login, this is through the Visual ID checks that are a part of the AML/KYC procedures.

    First you get a username and password.
    Then you establish 2FA authentication.
    Then you are issued with a unique digital certificate to the 2FA authenticated login of that username.
    Then you supply your Visual ID details, which include your username, signed by your certificate.
    At the end of that we know that the login account that was issued the certificate is the person in the Visual ID details supplied (as they signed it by having the private key of the certificate).
    That then allows us to trust the login as being the person, at least to the level of certainty of the ID documentation used.

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